FAQs

We hope you'll find the responses to these FAQs most useful. Should you still require any assistance, write to us.

Orders / order status, cancellation, amendment

Shipping / fees, duration, timeline, tracking

Returns & Exchanges / defective item, incorrect item, policy, store credit

Restock / when, waitlist

Gift / gift curation, gift set, gift wrap, gift message, gift card

Product Information & Care / care instructions, size

Preorder / preorder status, timeline, shipping

Getting in Touch / contact

Collaborations / press, media, brand partnership